Callers everywhere are familiar with the boring recordings guiding them…
Push ’1′ for this and ’2′ for that. This routine can seem like forever, send you to the wrong operator, all the while making you completely frustrated.
Live answering services. Live operators that are trained to answer calls in a professional matter for all industries. They offer many types of services from Emergency Direct Connect to Scheduling. Having live operators on site extends your office hours around the clock.
A business owner can use these live answering services in many different ways. Say you are small business working from you’re home. An answering service can take all of your calls, take, hold and email your routine messages to you on a regular schedule. Or they can call you immediately if the caller wants to order a product. Answering services also can reach you at any time of the night for emergencies. Whether it be a tenant with a security issue, or a patient having complications.
A good answering service definately make ones life easier. Giving a business owner more time to focus on other parts of running the business, or spending time with the family. Whatever your reasons, an answering service truly can be an extension of your business.